Read “Tales of Woe at Concord Bookshop” in Ch. 1 of Implementing Organizational Change: Theory into Practice (2nd ed.).
Write a 350- to 700-word paper discussing the phases in the organizational change process.
Describe two to three phases of the organizational change process that were not completed or implemented at the Concord Bookshop that led to the change failure.
The Concord Bookshop is not a health care organization, but the organizational change process you study in this course applies to other types of organizations. In this assignment, you must focus on the change process. You observe how this process applies to health care organizations as you progress through the course.
Format your paper according to APA guidelines.
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